As leaders, your jobs are both exciting and challenging. No day is the same. You are strategist, communicator, administrator, culture-builder, financier, counsellor, and the list goes on. This is demanding and can, at times, challenge your own internal calibration. Your people need you to lead in these times of volatility, uncertainty, complexity and ambiguity with an unshakeable sense of self and presence, to be both soft and strong in your approach. To engender trust and build a team that thrives.