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Language and your organisation’s culture.
Have you ever heard yourself or someone using phrases like “It always happens”, “Everyone thinks that” or “Nothing is working”? There is a special term for these gems; “Absolutist words”.
These words suggest a majority, and when used in an unqualified manner to gain consensus-thinking, can have a detrimental and even toxic impact on organisational culture.
Let’s put this into a context to help you understand how it can snowball…